Cookie Policy

Playzilla Casino

This Cookie Policy applies to all visitors and registered players who access the Playzilla Casino website at https://playzilla-casino-au.com (referred to throughout this document as “the Site”, “we”, “us”, or “our”). The Site is operated by Rabidi N.V., licensed by the Government of Curaçao. By continuing to use the Site, you acknowledge that cookies and similar tracking technologies may be placed on your device in accordance with the terms described below.

What Are Cookies

Cookies are small text files that a website places on your device, such as your computer, smartphone, or tablet, when you visit or interact with it. These files are stored locally and sent back to the originating website on each subsequent visit. Cookies do not contain executable code and cannot carry viruses or install malware. They simply allow a website to recognise your device and retain certain information about your activity or preferences.

Beyond traditional cookies, we may also use related technologies including web beacons (also called pixel tags or clear GIFs), local storage objects, and session tokens. For simplicity, all of these are collectively referred to as “cookies” throughout this document.

Why We Use Cookies

Playzilla Casino uses cookies for a number of practical and operational reasons. Some are essential to making the Site function correctly. Others help us understand how players use the Site so we can improve performance and deliver a more personalised experience. Where permitted, we also use cookies to serve relevant promotional content and to support our responsible gambling obligations under applicable frameworks.

Specifically, cookies allow us to:

keep your session active while you navigate between pages; remember your preferences, currency selection (AUD), and login credentials if you choose to save them; apply age and identity verification checks where required; detect and prevent fraudulent activity and unauthorised account access; monitor the performance of our games, payment processing tools, and site features; understand which pages and promotions attract the most interest; and comply with our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the Site to operate. Without them, core features such as account login, game loading, payment processing, and session management would not function. These cookies do not collect any personally identifiable information beyond what is required to deliver the service. Because they are technically essential, they cannot be disabled through your cookie preferences.

Functional Cookies

Functional cookies allow the Site to remember choices you make, such as your preferred language, currency (for example, Australian Dollars), or game lobby filters. They make your experience more comfortable by reducing the need to re-enter information each time you visit. These cookies do not track your behaviour across other websites.

Performance and Analytics Cookies

These cookies gather aggregated information about how visitors interact with our Site, including which pages are visited most frequently, how long users stay on particular sections, and which links are clicked. This data helps us identify technical issues and improve how the Site functions. We use third-party analytics tools that process data in accordance with their own privacy and data handling policies.

Marketing and Advertising Cookies

Where you have given consent, we use cookies to present promotional offers and bonus content that may be relevant to your activity. These cookies may be set by us or by trusted third-party partners involved in our affiliate and advertising programmes. They may track your browsing activity across other websites to help us measure the effectiveness of our campaigns. You can withdraw this consent at any time through the cookie preference settings available on the Site.

Responsible Gambling Cookies

As an operator committed to responsible gambling, we use certain session-based cookies to support features such as deposit limits, session time tracking, and self-exclusion tools. These cookies help ensure that player-defined restrictions are applied correctly across every session and device. They form part of our commitment to safe gambling practices for Australian players.

Third-Party Cookies

Some cookies on our Site are set by third parties whose services we integrate. These include payment providers, game software suppliers, analytics platforms, and advertising networks. Each of these third parties operates under their own privacy and cookie policies. We do not control the cookies they place on your device, but we take reasonable steps to ensure that any third party we work with meets appropriate data protection standards.

Third-party services that may set cookies when you use the Site include analytics providers, fraud prevention tools, live chat support software, and game streaming technology from our casino software partners.

Cookie Duration

Cookies may be stored on your device for varying periods of time. Session cookies expire as soon as you close your browser and are not retained on your device afterwards. Persistent cookies remain on your device until they reach their expiration date or are manually deleted by you. The duration of each persistent cookie depends on its purpose, and some may remain active for up to 24 months.

Your Rights and Choices Under Australian Privacy Law

The Privacy Act 1988 (Cth) and the Australian Privacy Principles give you a number of rights in relation to personal information collected about you, including information gathered through cookies. These rights include the ability to request access to information we hold about you, to ask us to correct inaccurate information, and to understand how that information is used and disclosed.

You have the right to manage cookies through the preference settings on the Site. You may also configure your browser to block or delete cookies at any time. Please note that disabling certain categories of cookies may affect your ability to use features of the Site, including logging in, accessing your account balance, or loading certain games.

Most modern browsers allow you to:

view cookies currently stored on your device; delete all or specific cookies; block cookies from specific websites; and block third-party cookies altogether.

Refer to your browser’s help section for guidance on how to manage these settings. Common browsers used by Australian players, including Chrome, Safari, Firefox, Edge, and Samsung Internet, each provide built-in tools to manage cookie preferences.

Opting out of marketing cookies does not mean you will stop seeing promotional content from Playzilla Casino. It means the content shown to you will be less tailored to your activity.

Cookies and Age Verification

In line with Australian gambling regulations and our own responsible gambling policy, cookies may be used as part of our age verification and identity confirmation processes. Players must be 18 years of age or older to access real-money games on the Site. Cookies that support this function are classified as strictly necessary and cannot be disabled.

Data Security

We take the security of information collected through cookies seriously. The Site operates with SSL encryption to protect data in transit. Where cookies store or reference personal data, that data is handled in accordance with our Privacy Policy, which is available at https://playzilla-casino-au.com/privacy-policy/.

We do not sell personal information collected via cookies to third parties for commercial gain.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes to the technologies we use, changes in the law, or updates to our operational practices. When significant changes are made, we will take reasonable steps to notify you, which may include a notice on the Site or a prompt the next time you visit. Your continued use of the Site following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how Playzilla Casino uses cookies or how your personal information is handled, you are welcome to contact our support team.

Our customer support is available 24 hours a day, 7 days a week via live chat directly on the Site at https://playzilla-casino-au.com, or by email through the contact form in your account dashboard. We aim to respond to all written enquiries within a reasonable timeframe and will do our best to address your concerns clearly and promptly.